I recently purchased these for recording voice over powerpoint in a video program (Panopto) for uploading to an online course. When the recording is longer than a few minutes, the voice recording becomes distorted - buzzing, "robot" voice - that gets worse the longer the recording. The first few minutes are fine, but the rest is garbage. I'm connecting to my MacMini via USB (I've tried both the keyboard USB and the ports on the back of the computer). I'm not using any extensions, just the headset itself. I have another pair of these at work for similar purpose, and do not have this issue.
Any suggestions? I'm hoping these are not just duds, as I don't have the packaging any more so cannot return them.
Any suggestions? I'm hoping these are not just duds, as I don't have the packaging any more so cannot return them.