I purchased a Sharp HSB-600 sound bar in March, and it's been giving me some problems. About once per hour, all the sound will drop to around 10% of the volume I had it set at and gradually come back up to normal volume over the course of about 5 seconds. The input is from a Charter cable box via HDMI cable. I don't think there is a problem with the cable box, as I used the TV speakers before I got the sound bar and there wasn't a problem then.
The other problem with the sound bar is that I have to turn it up a lot higher than I used to in order to get the same amount of sound. The scale on the display goes from 1 to 100. I used to have it set at 30 for a comfortable listening volume; lately I've had to set it to 85 or 90 for the same amount of sound.
I've spoken to Sharp customer support a few times, and they seem convinced that the reason I'm having problems is that I'm using HDMI to connect to a non-ARC TV. But I don't see how this could be the case because the signal comes from the cablebox and not the TV. Any help is appreciated.
The other problem with the sound bar is that I have to turn it up a lot higher than I used to in order to get the same amount of sound. The scale on the display goes from 1 to 100. I used to have it set at 30 for a comfortable listening volume; lately I've had to set it to 85 or 90 for the same amount of sound.
I've spoken to Sharp customer support a few times, and they seem convinced that the reason I'm having problems is that I'm using HDMI to connect to a non-ARC TV. But I don't see how this could be the case because the signal comes from the cablebox and not the TV. Any help is appreciated.
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