skype help please

[Cameron6399]

I recently bought a pair of razer kraken 7.1 chroma's and they work fine in game and with everything else. except for when i join a group call, i can thear the other people,however they can hear me...
Please help

Also on my HP envy 13 the mic is VERY quiet and even being 3cm away is difficult for the other people to hear me

THis is only on skype

 

[Ironsounds]

Hello... 1) go into Skype App... preferences-audio and check the hardware and software setting there.
2) go into Control Panel-Sound and check your microphone setting and try the test button.

 

[Cameron6399]

Hello... 1) go into Skype App... preferences-audio and check the hardware and software setting there.
2) go into Control Panel-Sound and check your microphone setting and try the test button.

still wont work

 

[Ironsounds]

Hello... is there a APP for the kraken 7.1 chroma's ? to change volume?
3) How did the MIC test turn out.. Did you hear your Voice coming through your speakers?
4) Did you see a rising green level feed back signal of the Microphone feed test?
5) Did you try to boost the microphone level in Skype?