Software / Hardware problem

Shafaryna

Commendable
Aug 10, 2016
5
0
1,510
This is my problem. I do not know what type of Avg antivirus product my senior install at my pc but the avg is broken. Everytime I open AVG, it ask me to enter product key. So, i try to uninstall it from control panel but it was failed. I also use AVG_Remover.exe and the it was succesful but AVG web tune up is still there. And when I try to install the free one, it also failed. What i am supposed to do? My PC right now keep jammed and I need to restart my PC everytime it happen. I already check all hardware and software problem and only AVG is left. Can someone help me?
 
Solution
You may have to clean out the system of AVG residues before ir can install again. So see if running CCleaner helps, or try a different antivirus.. Avast Free is to me a better option so try it out.

Chicano

Distinguished
Aug 29, 2011
193
2
18,910
You may have to clean out the system of AVG residues before ir can install again. So see if running CCleaner helps, or try a different antivirus.. Avast Free is to me a better option so try it out.
 
Solution

RaDiKaL_

Distinguished
Apr 17, 2006
96
1
18,610
That AVG web Tune up could be an add-on installed in your browser, check in its extensions section if you can uninstall it from there.

+1 to Avast Free, way better than AVG.
 

Shafaryna

Commendable
Aug 10, 2016
5
0
1,510


Thanks. Your answer really help me