Some keyboard keys not working when used with 'shift'

JustAskingStuff

Prominent
Mar 21, 2017
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510
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I don't know why, but this laptop keyboard problem i have for almost two years and it's not away yet...
''Big'' Letters C, V, M, Y, X, and these two ;, : aren't working...
so all these letters combined with 'shift' aren't working.
Also, the upper part of keyboard with numbers doesn't work combined with 'shift' - meaning, i can write all the numbers, but i can't write #$%&/()"!..... i can only write this one '?'.. and I don't know why.
It's making me tired always writing with the help of 'on screen keyboard'
Does anyone know why this happens ? How to fix this ?
Thanks a bunchhh ^^
oh and my laptop is HP g62, os windows 7 ultimate, 32 bit...
 
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.
 
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.
 

slayerzoom

Prominent
May 30, 2017
1
0
510
0
same thing is happening to me as well i factory reset i times still not working my puppy was walking on my laptop and i think she block some of he letters
 
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