soundbar no sound

[petersmith.220649]

new 60 inch aldi tv new aldi soundbar both bauhn no sound with hdmi cable

 

[lfba65]

First, is the HDMI jack it is plugged into an HDMI (ARC) jack? It needs to be the one that is ARC. If it does not have one that is ARC, I think you will need to use a connection other than ARC. And from what I have read on some tv's you have to go into the tv menu and activate ARC.