Question Steelseries Arctis 5 is distorted and loud through USB

Jun 5, 2020
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I have a video showing this:
View: https://youtu.be/qiz9rrDPk94


Brand new headset, USB worked for about 5 hours before doing this out of nowhere. I have restrted my PC and tried updating drivers.

I would much rather be able to find a soloution than buy a replacement, and help would be great

thanks
 
Jul 4, 2020
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This exact problem is now starting for me. I contacted Steelseries and was given instructions on how to uninstall Steelseries Engine and update my drivers but nothing worked. Were you able to find a solution?
 
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