Stuck shut down screen

aarony0309

Prominent
Dec 24, 2017
1
0
510
0
My Windows 10 Helios 3000 Predator was stuck on the shut down screen for at least 12 hours now, but even the keyboard doesn't respond, and there is no mouse cursor.

-Thanks
 
turn it off using the power supply button. windows hanging at shutdown is a damaged program. most times it your anti virus or another program not letting windows shut down. try uninstalling your anti virus if windows shuts down ok. try reinstalling the newest one again.
 
turn it off using the power supply button. windows hanging at shutdown is a damaged program. most times it your anti virus or another program not letting windows shut down. try uninstalling your anti virus if windows shuts down ok. try reinstalling the newest one again.
 
Thread starter Similar threads Forum Replies Date
E Laptop Tech Support 1
TheKiwi01 Laptop Tech Support 3
chippy-mx Laptop Tech Support 2
Codydebruh Laptop Tech Support 3
justin0106 Laptop Tech Support 7
SnackinMcCracken Laptop Tech Support 1
J Laptop Tech Support 1
Pichhi Laptop Tech Support 3
mfenton27 Laptop Tech Support 4
S Laptop Tech Support 7
B Laptop Tech Support 1
T Laptop Tech Support 4
B Laptop Tech Support 1
A Laptop Tech Support 1
Y Laptop Tech Support 3
A Laptop Tech Support 2
A Laptop Tech Support 1
T Laptop Tech Support 1
B Laptop Tech Support 1
J Laptop Tech Support 1

ASK THE COMMUNITY