aarony0309

Prominent
Dec 24, 2017
1
0
510
My Windows 10 Helios 3000 Predator was stuck on the shut down screen for at least 12 hours now, but even the keyboard doesn't respond, and there is no mouse cursor.

-Thanks
 
Solution
turn it off using the power supply button. windows hanging at shutdown is a damaged program. most times it your anti virus or another program not letting windows shut down. try uninstalling your anti virus if windows shuts down ok. try reinstalling the newest one again.
turn it off using the power supply button. windows hanging at shutdown is a damaged program. most times it your anti virus or another program not letting windows shut down. try uninstalling your anti virus if windows shuts down ok. try reinstalling the newest one again.
 
Solution