@ symbol doesn't work

[Judi D]

I have a brand new Dell Inspiron 15, 5000 series. The #2 key normally has the number 2 and the @ sign on it. This new keyboard has the number 2, quotation marks AND two @ signs. I have tried various combination of keys and cannot get the @ sign to work.

 

[Im Spartacus]

This might help
http/www.askvg.com/fix-cant-type-and-other-symbols-in-windows-8-incorrect-character-appears-on-screen/
Sounds like you have the wrong keyboard selected Country/region.?