Hello guys! I would like some help as soon as possible. I know the basics of maintaining a computer, but I am no expert. Yesterday, I got a mail from someone claiming to be from Microsoft Tech support, saying they are monitoring my laptop. They said they have found some issues in my system and will solve it. A phone number was given in the mail to contact. This is the first time I am getting such kind of mail. I have a genuine Windows 8 came with the laptop and so initially I thought it's a genuine mail. But soon I realized that there is no reason for them to monitor my system. I did a quick search in Google and read about similar scams related to tech support including that of yahoo: Beware Unsolicited Help: Trouble With Tech Support Scams. I got scared and deleted the mail immediately. I got worried about the important files in my laptop and if any sort of virus or malware or anything like that has automatically downloaded into my system when I opened the mail. I scanned the system with my antivirus, Kaspersky internet Security, but couldn't find any. I hope my laptop and files are safe for now. Can anyone confirm it? Is there possibility of any other kind of malicious software?