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Archived from groups: alt.video.ptv.tivo (More info?)
> Oh, I agree, the service is worth the money, that's not at issue.
>
> But those who don't need the service, the people who don't care
> for the guide, and therefore for any of the features that juggle
> the guide info (season pass, wishlists, schedule changes, SP
> manager, daily call, suggestions, thumbs ratings...) those people
> are being sent away by tivo, because all they need is a digital
> vcr.
But what if Tivo doesn't *want* that business? It seems to me that Tivo
sees itself as a "services" company. The hardware exists as a platform
to provide their services. They don't want to be in the hardware
commodity business. The profits on commodity products are very small
and engender little to know customer loyalty. How do you know that
they're making the wrong choice, and can't they choose to do that if
they want?
> It could be painfully simple to strip the guide-function sections
> from the tivo software and 'snip out' the places in the program
> that point to them. What's left is what some people want, a tivo
> branded, *truly* stand alone, digital vcr. No regular call-in, no
> required monthly fee. What the hell, yank out the console
> section, turn off the log files, set up every config/text file to
> be encrypted, so that to truly hack it you have to pull the drive
> and start hacking the os and the executables themselves. Go ahead
> and make it non-upgradeable to get service. As long as it's there
> in the manual/box/somewhere legal, then tivo is fine.
But, as noted above, there's a heck of a lot less profit in selling that
type of equipment. The companies that produce that type of equipment
(and there are plenty) are large volume electronics manufacturing
companies (like Sony, Philips, etc) that can get by on razor thin
margins and volume sales. Tivo is nothing like Sony, and doesn't want
to compete with them.
> Remember, stealing service is getting the guide data, and the
> functions that depend on it, for free. If you don't want to pay
> for guide data, or be required to make the regular call-in, then
> you shouldn't have to.
Remember what? Your personal definition as to what stealing service is?
Tivo's definition (the one that we all agreed to in the box or by
signing up for service) defines stealing service much more broadly.
Guess which one holds more legal weight.
> Hell, even the cell companies are going this path, or haven't you
> noticed the pay-as-you-go cell phones in your local convenience
> store? And this is from years of customers getting pissed about
> long term contracts with steep termination fees....
Tivo uses the exact same model, haven't you noticed? I pay for a month
of service, I get a month of service (there's also a lifetime option if
you so choose). If I don't pay, I don't get service. Same goes for
cell phones (except for 911 use which is a federally mandated
requirement and doesn't really apply to Tivo as it's not a safety
issue). To get certain rebates, etc., yes you have to sign up for a
year of service, but their normal contract doesn't require it. Sort of
like cell phone service, no?
Randy S.
> Oh, I agree, the service is worth the money, that's not at issue.
>
> But those who don't need the service, the people who don't care
> for the guide, and therefore for any of the features that juggle
> the guide info (season pass, wishlists, schedule changes, SP
> manager, daily call, suggestions, thumbs ratings...) those people
> are being sent away by tivo, because all they need is a digital
> vcr.
But what if Tivo doesn't *want* that business? It seems to me that Tivo
sees itself as a "services" company. The hardware exists as a platform
to provide their services. They don't want to be in the hardware
commodity business. The profits on commodity products are very small
and engender little to know customer loyalty. How do you know that
they're making the wrong choice, and can't they choose to do that if
they want?
> It could be painfully simple to strip the guide-function sections
> from the tivo software and 'snip out' the places in the program
> that point to them. What's left is what some people want, a tivo
> branded, *truly* stand alone, digital vcr. No regular call-in, no
> required monthly fee. What the hell, yank out the console
> section, turn off the log files, set up every config/text file to
> be encrypted, so that to truly hack it you have to pull the drive
> and start hacking the os and the executables themselves. Go ahead
> and make it non-upgradeable to get service. As long as it's there
> in the manual/box/somewhere legal, then tivo is fine.
But, as noted above, there's a heck of a lot less profit in selling that
type of equipment. The companies that produce that type of equipment
(and there are plenty) are large volume electronics manufacturing
companies (like Sony, Philips, etc) that can get by on razor thin
margins and volume sales. Tivo is nothing like Sony, and doesn't want
to compete with them.
> Remember, stealing service is getting the guide data, and the
> functions that depend on it, for free. If you don't want to pay
> for guide data, or be required to make the regular call-in, then
> you shouldn't have to.
Remember what? Your personal definition as to what stealing service is?
Tivo's definition (the one that we all agreed to in the box or by
signing up for service) defines stealing service much more broadly.
Guess which one holds more legal weight.
> Hell, even the cell companies are going this path, or haven't you
> noticed the pay-as-you-go cell phones in your local convenience
> store? And this is from years of customers getting pissed about
> long term contracts with steep termination fees....
Tivo uses the exact same model, haven't you noticed? I pay for a month
of service, I get a month of service (there's also a lifetime option if
you so choose). If I don't pay, I don't get service. Same goes for
cell phones (except for 911 use which is a federally mandated
requirement and doesn't really apply to Tivo as it's not a safety
issue). To get certain rebates, etc., yes you have to sign up for a
year of service, but their normal contract doesn't require it. Sort of
like cell phone service, no?
Randy S.