This is the strangest thing thats ever happened to me ( 2 computers and a keyboard broke at the same time)

Gavin_Meyers

Commendable
Jan 22, 2017
4
0
1,520
1
So two days ago I came home, opened up my Razer blade 14 2015 and was watching a few youtube videos. About 45 minutes later the screen went black on me, and the whole machine turned off including the light that confirms its charging. I try turning it back on but didnt have any luck. I didnt have the time to open it up but i still needed to send a few emails so i grabbed my Surface pro 3, which I soon found out also is completely dead. The surface's chargers light is on, confirming it is charging but its completely dead. I then had to leave but when I returned both devices (charging for 5+ hours) still were dead. I took the back off the razer and reconnected all of the battery cables because i had recently disconnected them before installing a larger ssd, but those were fine as well. I looked at my keyboard, ( Corsair k70) and noticed all the lights on the top were on,but it was unresponsive as well. I plugged it into my Mac and it didnt work either. So in the span of about 20 minutes something happened to two expensive computers and a keyboard. Two days later, (ive left them unplugged) neither work still. I had both devices plugged into a surge protector and there wasnt any storms. I have no clue as to what could have caused this. If you can help, thanks! Im probably going to take the surface to Best Buy (where I bought it) and see if its still in warranty, but I think i will have to send in the Razer blade...
 

Gavin_Meyers

Commendable
Jan 22, 2017
4
0
1,520
1


So what I ended up doing was opening up the Blade and disconnecting the battery for a couple minutes. After putting it back together, it turned on! As I was plugging in my peripherals, I noticed my USB hub's power supply wasn't plugged in. I went to plug it in and as soon as I did, the Razer's screen went black and it wouldn't turn back on. So I opened it back up and reconnected the battery, which solved the problem again. So finally got the Blade working but I have no intent of taking apart a Surface, so I'm going to take that in. Sadly, it fried my K70, so I will probably be buying a new keyboard tomorrow as well. I'm just hoping that the Surface just had the same problem as the Razer and it can be fixed.


 
Even without a storm, a surge can come from the power company. Seen it happen a few times over the years. It also could be that the surge protector is toast, so they aren't getting the power they need.

Have you tried testing them, plugged into another outlet?
 

Gavin_Meyers

Commendable
Jan 22, 2017
4
0
1,520
1


So what I ended up doing was opening up the Blade and disconnecting the battery for a couple minutes. After putting it back together, it turned on! As I was plugging in my peripherals, I noticed my USB hub's power supply wasn't plugged in. I went to plug it in and as soon as I did, the Razer's screen went black and it wouldn't turn back on. So I opened it back up and reconnected the battery, which solved the problem again. So finally got the Blade working but I have no intent of taking apart a Surface, so I'm going to take that in. Sadly, it fried my K70, so I will probably be buying a new keyboard tomorrow as well. I'm just hoping that the Surface just had the same problem as the Razer and it can be fixed.


 

Gavin_Meyers

Commendable
Jan 22, 2017
4
0
1,520
1
In short, I will be getting a new USB hub, I want nothing to do with that one even if it is safe, I just feel more comfortable with one that hasn't tried to destroy my electronics.
 
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