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Archived from groups: alt.video.ptv.tivo (More info?)
I picked up 2 Humax Tivo's a week ago. Everything's been working fine
when today I went to "live tv" it says "tivo service unavailable". I
hit the guide and it says "activate service". I go to "pick programs to
record" and there are no options in there. I checked my tivo account
online and it shows both of my accounts were in good standing. I called
Humax and they told me to unplug the unit for 5 minutes then plug it
back in and go to "phone & network setup" and hit the "connect to the
tivo service now" which took 10 minutes but still no service. They said
if that didn't work to call tivo directly. Tivo had me go into "system
info" and look at the "tivo service level" and it showed "A". He said
that was it, it was supposed to be "C". He said tivo set that register
wrong on some of the Humax DVR's and it should be fixed in 48 hours. In
the "info area" it shows the next dial in date will be next Sunday (6
days away). How will this be fixed in 48 hours when the next download
will be in 6 days. Is this normal? I had this thing for 1 week and now
I will now be down for 2 days? Is there a faster way to change the
register from A to C? How often does something like this happen. Does
this happen to Humax DVR's more often than others? Thanks for what ever
info you can offer.
I picked up 2 Humax Tivo's a week ago. Everything's been working fine
when today I went to "live tv" it says "tivo service unavailable". I
hit the guide and it says "activate service". I go to "pick programs to
record" and there are no options in there. I checked my tivo account
online and it shows both of my accounts were in good standing. I called
Humax and they told me to unplug the unit for 5 minutes then plug it
back in and go to "phone & network setup" and hit the "connect to the
tivo service now" which took 10 minutes but still no service. They said
if that didn't work to call tivo directly. Tivo had me go into "system
info" and look at the "tivo service level" and it showed "A". He said
that was it, it was supposed to be "C". He said tivo set that register
wrong on some of the Humax DVR's and it should be fixed in 48 hours. In
the "info area" it shows the next dial in date will be next Sunday (6
days away). How will this be fixed in 48 hours when the next download
will be in 6 days. Is this normal? I had this thing for 1 week and now
I will now be down for 2 days? Is there a faster way to change the
register from A to C? How often does something like this happen. Does
this happen to Humax DVR's more often than others? Thanks for what ever
info you can offer.