Toshiba c55-a5242 won't restore with disk or O

[Jamie_1971]

I have a toshiba c55-a5242.Somehow it crashed and won't boot up.I tried the system resrore using the 0 method but all I get is no bootable disk then no media.Tried restoring using the 0 method but that doesn't work.I ordered a recovery disk was sent a flash drive.But when trying it with flag drive it runs but I get a screen saying system ran into problem looking for a solution and will restart for you.Can anyone please help?

 

[USAFRet]

I have a toshiba c55-a5242.Somehow it crashed and won't boot up.I tried the system resrore using the 0 method but all I get is no bootable disk then no media.Tried restoring using the 0 method but that doesn't work.I ordered a recovery disk was sent a flash drive.But when trying it with flag drive it runs but I get a screen saying system ran into problem looking for a solution and will restart for you.Can anyone please help?

This sounds like the original hard drive crashed. Non usable.
The drive is dead.

Booting from a recovery USB won't fix that.

 

[Jamie_1971]

Even though the Toshiba logo screen does come on?

 

[USAFRet]

Even though the Toshiba logo screen does come on?

Unknown.
Is that just the custom Toshiba BIOS screen?

 

[Jamie_1971]

No the Toshiba logo screen that usually comes on during start up.I'm able to get in to bios.The USB works and the restore flash drive runs but it then shows a blue widows logo and then after a while I get the big blue message with a frown.