Toshiba Laptop Satellite C55 Stuck on Splash Screen after Windows 10 Upgrade

Lolab1289

Commendable
Nov 7, 2016
1
0
1,510
Attempted to update to Windows 10 now the laptop is stuck at Toshiba Leading Innovation screen. I've tried to boot from a USB the computer restarts rapidly but never goes past the Toshiba logo... Any suggestions?
 
Solution
First, make sure the computer has no internet connection. Not via Ethernet or WiFi, then reboot. If that doesn't fix it, again while no internet is connected, try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen...
First, make sure the computer has no internet connection. Not via Ethernet or WiFi, then reboot. If that doesn't fix it, again while no internet is connected, try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.
 
Solution