Toshiba Satellite pro won't boot past windows xp logo startup screen

[Dant85]

I have a Toshiba Satellite pro and it won't boot past windows xp logo startup screen. After showing the logo it goes to a blank blue screen what could cause this and how do I fix it? I checked the boot options it was on hdd-fdd-cd rom-lan. I changed the boot order and made sure all other settings are normal, however it will not fully boot to the main desktop screen. It just continues to stay blue.

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- Try to load the laptop into Safe Mode and see if it will load.
- While the laptop is booting up repeatedly press on F8 until it loads Advanced Boot Options, select Safe Mode and press Enter.
- Once loaded in Safe Mode start by disabling all your startup items.
- Press the Windows key + R then type in msconfig and click OK, go to Startup tab and disable your startup items and do a reboot.
- Do load in Safe Mode again then run a complete virus/malware scan.
- Here's a link for tools and guide: http/www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- If all these will not work last resort would be to reload Windows XP

 

[ffg7]

can also be a hard drive issue as in bad sectors.