My Toshiba Satellite C50-A-19T has suddenly stopped holding the charge. It only works with cable/charger plugged in.
I have tried the power down by holding down the Power button for 30 secs (then plugging back in & putting the battery back in) which didn't work. I have tried taking the battery out & turning it on only using the cable - that works no problem, the laptop will turn on & work with NO battery in but my concern is that could cause damage somehow. I have also tried it without the battery, turned it on & when it got to the home screen inserted the battery - but the minute the cable is removed the laptop switches off! That also worries me about damage.
Also, the battery indicator light doesn't light up at all but the onscreen states that it is 100% charged.
I run a PowerCfg/batteryreport on Command Prompt & that also states the battery is working etc.
I have a spare battery but when I put that in, the indicator light just flashes amber & won't even turn on (even after 3-5 hours of charging) ....Do I need to charge for longer???
is the issues the cable? Battery? Or more serious, the motherboard???
PLEASE HELP!!!!
I have tried the power down by holding down the Power button for 30 secs (then plugging back in & putting the battery back in) which didn't work. I have tried taking the battery out & turning it on only using the cable - that works no problem, the laptop will turn on & work with NO battery in but my concern is that could cause damage somehow. I have also tried it without the battery, turned it on & when it got to the home screen inserted the battery - but the minute the cable is removed the laptop switches off! That also worries me about damage.
Also, the battery indicator light doesn't light up at all but the onscreen states that it is 100% charged.
I run a PowerCfg/batteryreport on Command Prompt & that also states the battery is working etc.
I have a spare battery but when I put that in, the indicator light just flashes amber & won't even turn on (even after 3-5 hours of charging) ....Do I need to charge for longer???
is the issues the cable? Battery? Or more serious, the motherboard???
PLEASE HELP!!!!