Touchpad can scroll and click but can't move the cursor

virtusbradder

Prominent
Sep 17, 2017
2
0
510
0
Lenovo Thinkpad

I'm able to click with the touchpad and I'm able to click, but I can't move the mouse.

It's using the Synaptics Pointing Device Driver, I've tried removing it through Device Manager and restarting, didn't change anything unfortunately.

Any help is greatly appreciated.

Thanks!
 
Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

If this does not help, and an external mouse works fine, then it may well be a hardware issue.
 
Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

If this does not help, and an external mouse works fine, then it may well be a hardware issue.
 

virtusbradder

Prominent
Sep 17, 2017
2
0
510
0


I enabled the touchpad in the bios, the last place where I would ever check for such a setting. Thanks for your suggestion.
 
Thread starter Similar threads Forum Replies Date
V Laptop Tech Support 0
A Laptop Tech Support 2
D Laptop Tech Support 3
T Laptop Tech Support 1
D Laptop Tech Support 4
B Laptop Tech Support 2
Dice Rollen Laptop Tech Support 1
H Laptop Tech Support 1
K Laptop Tech Support 2
T Laptop Tech Support 2
L Laptop Tech Support 1
B Laptop Tech Support 1
D Laptop Tech Support 2
D Laptop Tech Support 1
P Laptop Tech Support 1
G Laptop Tech Support 3
D Laptop Tech Support 3
Z Laptop Tech Support 1
S Laptop Tech Support 1
H Laptop Tech Support 1

ASK THE COMMUNITY