i'm not sure what forum to put this but really hoping to get some help if its possible.
a week ago or so my g7 maxx fell and the screen broke and went crazy constantly jumping tap marker and nonresponsive with only about 15% of the screen visible but hard to make out and constantly waving..
i ordered a new phone the same type hoping i could just transfer the settings apps and service to the new phone. but to start the backup/transfer i have to go on the google app on the broken phone and i'm unable to do this. i've tried lots of things but have had no luck.
i know dev mode is on but i'm unsure if i had usb debugging on.
is there anything i can do?
https://ibb.co/hfcm5r8 picture of the screen . cant unlock it as the screen is unresponsive. btw phone isnt upside down in the pic or set-up weird yes the time is in a very wrong place for it to be
a week ago or so my g7 maxx fell and the screen broke and went crazy constantly jumping tap marker and nonresponsive with only about 15% of the screen visible but hard to make out and constantly waving..
i ordered a new phone the same type hoping i could just transfer the settings apps and service to the new phone. but to start the backup/transfer i have to go on the google app on the broken phone and i'm unable to do this. i've tried lots of things but have had no luck.
i know dev mode is on but i'm unsure if i had usb debugging on.
is there anything i can do?
https://ibb.co/hfcm5r8 picture of the screen . cant unlock it as the screen is unresponsive. btw phone isnt upside down in the pic or set-up weird yes the time is in a very wrong place for it to be