Turtlebeach Recon 60p Headset only having sound come from one ear.

[ChMorto1]

Title, the left ear isn't working, and both the left and right ear's sounds come out of the right ear cuff, it started happening suddenly while using it. Is there anything I can do?

 

[Ralston18]

Narrow down the problem.

Try another headset on the existing audio device.

Try the headset on another audio device.

See if the problem follows the headset or the audio device.

You can also put the headset on, start the music (even if right ear only) and whle listening gently wiggle, twist, bend the wires all along their length.

Could be a break along the way and the cable manipulations may make temporary contact enough to locate the break. Pay close attention to the plug and the connection point(s) into the headset.

And you can also go into the audio settings via the speaker icon (usually lower right screen) and go into "Playback Devices". Check all of the various tabs and properties. Could be misconfigured with respect to balance.

 

[ChMorto1]

Narrow down the problem.

Try another headset on the existing audio device.

Try the headset on another audio device.

See if the problem follows the headset or the audio device.

You can also put the headset on, start the music (even if right ear only) and whle listening gently wiggle, twist, bend the wires all along their length.

Could be a break along the way and the cable manipulations may make temporary contact enough to locate the break. Pay close attention to the plug and the connection point(s) into the headset.

And you can also go into the audio settings via the speaker icon (usually lower right screen) and go into "Playback Devices". Check all of the various tabs and properties. Could be misconfigured with respect to balance.

I have tried both, the problem persists on other devices and other headphones work fine

 

[Ralston18]

So the conclusion is that there is a problem with the current Turtlebeach Recon 60p headset.

Is the headset still under warranty?

You might also check the manufacturer's website. May be similar complaints or postings about problems and failures.

Recent purchase? If so, return for a replacement.