TV won't turn on after power surge, opinions please

Jacob_183

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Mar 29, 2017
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Okay so I'm sitting here about an hour after the power went out. Story first then TV details please keep reading and give me any ideas or advice you have thank you.

I was using the TV and my ps4 when I heard what sounded like a gunshot and a bright light flashed outside. The power went out, then came right back faster than I could jump up to pull the plug out of the wall. The lights outside kept going bright and dim for a few minutes, I had already unplugged my ps4 and TV from the wall by this time.
They were both plugged into a 700joule surge protector, which was still lit as protected even when I pulled it from the wall.
Everything else in my house, even appliances plugged straight into the wall have no issues at all, fridge, microwave, modem, router. There are no scorch marks on either the surge protector outlets where they were plugged in, or on the devices themselves. Neither seem to do anything when plugged into different outlets with and without a different power strip.

First question, do you think they're fried? How do I check to be sure?
Second question, why the heck did the surge protector not save them if they are fried?
Third question, the power company has an optional "surge assistance" insurance that I legitimately never heard about until I looked at how to put a claim in. Since I was unaware and therefore didn't own this insurance from them, is it safe to assume they will take no liability for these devices? Brand new 4k tcl 50 inch led TV(no chance of a return, been just over 30 days since purchased), launch day ps4(not even lights or beeps when either are plugged in)

So to any who have experienced something similar, please give me some kind of feedback so I can know they're dead or know they aren't.

Thank you for your time
 
Most surge protectors aren't very effective when new and degrade over time when subjected to surges.
They also won't work on over voltage (higher than normal constant voltage for a short time but much longer than a surge).
Some will self destruct to save the gear connected to them.
700 joules is also pretty low. 3000-7000 might be more effective. You know they didn't work so assume they are useless at this point. Whole house surge protection is usually more effective.
You may still be able to get some compensation from the power company. Can't hurt to try. Your home owners insurance might cover it too.
 
Most surge protectors aren't very effective when new and degrade over time when subjected to surges.
They also won't work on over voltage (higher than normal constant voltage for a short time but much longer than a surge).
Some will self destruct to save the gear connected to them.
700 joules is also pretty low. 3000-7000 might be more effective. You know they didn't work so assume they are useless at this point. Whole house surge protection is usually more effective.
You may still be able to get some compensation from the power company. Can't hurt to try. Your home owners insurance might cover it too.
 
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