Solved! TVs connect to wifi but no internet, but all other devices have internet

[mccuistion]

Hi guys, extremely frustrating problem and hope someone can help.

Two days ago our internet went out so I reset the modem and router and when they rebooted everything seemed fixed. My computer, tablets, phone, and xbox all had internet.... but neither of my TVs worked. Both TVs connected to my router but can not access the internet. One TV is an LG and the other is a Toshiba Fire TV and they both stopped working simultaneously so I don't think it's a TV problem. I have unplugged and reset everything, individually and all together, and I have even tried to plug an ethernet cable from my router to a TV and it still says its connected to network but not internet.


I'm at the limits of my "know how" and would really appreciate if anyone could help.

 

[americanaudiophile]

You did get the TVs to connect to your network? Check any clock settings in the TVs. If they are off by more than a certain amount you can't access the net. I had that problem on an old laptop that hadn't been used for a few years.
Sounds like the router is blocking the TVs from accessing the net. Check any parental controls or mac filtering. More info here
https/forums.xfinity.com/t5/Your-Home-Network/Re-Samsung-smart-tv-connects-to-wireless-router-but-not/m-p/1761793#U1761793