Solved! unable to access complete install

Jan 10, 2019
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Android /Samsung Galaxy J7

app is ....hangouts.

I have gmail on laptop and hangouts on laptop.

I can access my gmail on my phone...but I cant get the hangout app to open.......I get message saying no eligible devices for app install
 
Jan 10, 2019
3
0
10
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Thank you. Yes to both questions.
I just tried to download a different app from the store on phone. Like the first app, it says its installed but when I go to use it...it says no eligible device for install.....so I am very confused.
I am older and dont understand a lot about phones but do know a fair amount about laptops...so what am I doing wrong?
Thanks
 
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