Unable to adjust brightness on my laptop

[geo141]

I just bought a used laptop with Windows 7. I was unable to adjust brightness using the keyboard nor using the software slider. It appears the brightness is stuck to medium/max brightness. I tried updating/reinstalling my video card drivers and monitor driver, to no avail. I installed Windows 10 and I am still unable to adjust screen brightness. "Enable Adaptive Brightness" in the power options is disabled, I still can't adjust the brightness. My laptop model is an MSI GE60 0ND. It comes with Intel HD Graphics 4000 and an Nvidia GTX 660M video card. Any ideas?

 

[The Paladin]

go take a look into th bios of the laptop sometimes this is an options there
also try changing the power selection say from economy to full power and back to see if it triggers it.

 

[AsadP2012]

It could be a driver missing for that laptop (motherboard one/intel).

https/www.msi.com/Laptop/support/GE60_0ND.html#down-driver&Win8 64

Select Driver - Win 8 64bit from the drop down

Download the Intel chipset driver.

 

[geo141]

go take a look into th bios of the laptop sometimes this is an options there
also try changing the power selection say from economy to full power and back to see if it triggers it.

It could be a driver missing for that laptop (motherboard one/intel).

https/www.msi.com/Laptop/support/GE60_0ND.html#down-driver&Win8 64

Select Driver - Win 8 64bit from the drop down

Download the Intel chipset driver.

I checked the BIOS, there is no option there for anything to do with the display or brightness. I changed the Power Plan back and forth in Windows, I still can't adjust brightness. I tried installing the Win8 Intel chipset driver from the MSI support page, It says my system does not meet the hardware requirements for that driver. I tried installing the Win7 Intel chipset driver, it installed successfully but I still can't adjust brightness. Is there anything else I can do?