Unable to adjust brightness on my laptop

geo141

Honorable
Oct 19, 2012
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I just bought a used laptop with Windows 7. I was unable to adjust brightness using the keyboard nor using the software slider. It appears the brightness is stuck to medium/max brightness. I tried updating/reinstalling my video card drivers and monitor driver, to no avail. I installed Windows 10 and I am still unable to adjust screen brightness. "Enable Adaptive Brightness" in the power options is disabled, I still can't adjust the brightness. My laptop model is an MSI GE60 0ND. It comes with Intel HD Graphics 4000 and an Nvidia GTX 660M video card. Any ideas?
 

geo141

Honorable
Oct 19, 2012
19
0
10,570
3




I checked the BIOS, there is no option there for anything to do with the display or brightness. I changed the Power Plan back and forth in Windows, I still can't adjust brightness. I tried installing the Win8 Intel chipset driver from the MSI support page, It says my system does not meet the hardware requirements for that driver. I tried installing the Win7 Intel chipset driver, it installed successfully but I still can't adjust brightness. Is there anything else I can do?
 
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