USB 3.0 Port not working

[peiggs]

Hey guys,
i bought an ASUS k53ta-bbr6 laptop refurbished a few months ago. I just noticed the USB 3.0 port doesn't work, i tried it only with usb 2.0 devices. I used a multimeter and it does have voltage going into it, but nothing i plugged in charged or came up on windows, any ideas?

 

[slicedtoad]

try downloading and installing the latest usb drivers from here:
http/www.asus.com/Notebooks/Versatile_Performance/K53TA/#download

 

[peiggs]

I installed all of the drivers for the USB, USB Charging, USB 3.0, BIOS and the Chipset. Could there be a BIOS setting?

 

[slicedtoad]

look around the bios and see if you find any usb enable/disable options. Other than that, I'd say they don't work. Or the device you are using doesn't work. Does it work to plug it into the 2.0 ports?

 

[pjmelect]

Look in device manager, are there any yellow plings against any device when you plug in the USB device? If so delete the device, then remove and refit.

 

[peiggs]

Thanks for your replies guys,
I ended up reinstalling windows because i put an SSD in. This time i only installed the AMD chipset drivers, sound, LAN etc; and the AMD USB 3.0 utility driver, and now it works perfectly.

 

[slicedtoad]

cool