• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

usb ports and audio not working

bwayer

Estimable
Dec 31, 2015
4
0
4,510
well i am a stooge! i was trying to fix no sound and no usb recognition in my gateway laptop. all of a sudden the usb wireless mouse stopped working and no thumb drives will work in any ports. Secondly the speakers stopped working (maybe unrelated0

like a dummy i removed my speakers and now i cant figure out how to reinstall. I have windows 7

thank you all very much in advance for your help and happy new year
 


yes it does thank you for the reply. Sorry i shouldve given more info. This is a gateway laptop (i know i need a new one ha) still runs great though. windows 7 is my op system. it has 3 usb ports. all three do not recognize anything plugged into them. I found how to get my speaker software back however it is still doing the same thing. If i open the speaker up it shows sound going up and down i just can not hear it either through headphones or without. I made sure everything is not on mute and ran the windows troubleshooting and nothing found. DO you think maybe i need a new sound card?
 


thank you for the response. i noticed this 2 weeks ago. I can not find any of my drives, no sd no usb. no volume.

No i did not try a system restore. Do you think that may help>? thank you
 


Thanks bud! Dumb question before i try will i lose any files or saved stuff when i do this?
 
no supposed too. will only loose any programs installed between restore point that you use & today.
 
Solution