Usb ports problem with laptop

KatoXH

Estimable
Apr 12, 2015
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4,510
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I plugged in a new external hdd to my laptop to transfer some of my stuff on it like i usually do , but this time after i moved the files, i plugged it out and back in to check some other things, but when I plugged it in , the laptop shut down like a short circuit happened. Now no usb ports work, they give a little amount of power as when I plug in just the keyboard its lighting up, but the light is dim , like its dying. If I plug one more usb everything dies and disconnects. The laptop however works just fine.

What should I do? The laptop has barely 3 months of age , and its an Asus F550ZE-XX072T
 
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