UX32LA Keyboard problem

erikdude27

Honorable
Jun 24, 2013
19
0
10,560
Hi!

I bought a new ASUS Zenbook UX32LA this saturday for over 1000$ (converted) here in Norway. Got it yesterday and worked well then, today I brought it to work (didn't use it there, just transporting it) but when I powered it on at home almost none of the keyboard buttons work, some work if I use force, some does not work at all and some randomly comes and goes.

I saw this: https://www.google.no/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&ved=0CDAQFjAC&url=http%3A%2F%2Fwww.tomshardware.com%2Fforum%2F83972-35-asus-zenbook-ux31a-weird-temporary-reoccurring-keyboard-problem&ei=Ps7rU8OQBYTnyQOawoD4DQ&usg=AFQjCNFofV6tJSIFm_RPYlDNSjw92ZDBgg&sig2=wpiG2mjuO0drfSM4GP_FDg&bvm=bv.72938740,d.bGQ&cad=rja

And it appears it's a "well known" issue with the Zenbooks. Is it most likely the keyboard wire that isn't connected.

I have a custom built desktop at home and got quite a bit of knowledge on computers and I'm wondering if I would bring this to the electronics store where I work and fix it there myself (warranty void??) or send it back to komplett.no where I bought it.

What do you think?

Thanks!
Erik