Verizon caller restrictions

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Jun 16, 2018
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I have a friend who is in the Army and everytime I call I get a welcome to Verizon message that says this caller has restrictions on his phone. We have been friends for a very long time and I know he would not block me. I am really starting to worry about this friend I have not been able to reach him since February 2018. Could you help?
 
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