Very strange GUI display issue with Adobe Reader XI.

MGDJoker

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Aug 19, 2009
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Hello guys!

I've found a very strange issue with Adobe Reader XI. When I try to go to Edit > Preferences. The menu opens as giant text with a strike through. The machine that is running the software is running Windows 7. I've uninstalled Reader several times, along with repair installs. I've also used a removal tool recommended by the Adobe forums to remove Reader from the registry. Still every time I re-install or go to Preferences I get this. I was hoping some of the Pros out there could put me on the right path.

Below is a link to the screen shot that I took that shows the issue
http://postimg.org/image/a3s9l0v3v/

Thanks!
 

MGDJoker

Distinguished
Aug 19, 2009
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18,560
I am the tech department. What I had to end up doing was roll back Reader to version 9. Even after removing registry objects associated with Reader I was still getting the issue on clean installs of XI and X. It appears that both of those version are very buggy also. I had the same issue arise while testing with X. Looks like 9 is the way to go for now unless Adobe brings out a fix or a patch. Really weird stuff.