Videos from camera says fe type not supported

[myglamfactory5]

The pics and video that I take or record, won't show up or play. It say "this file type not supported".
I took and recorded extremely important info. How can I retrieve it because I can't retake it.

 

[rgd1101]

Where did you try to play the pics or video? what apps? what phone?

 

[johnmark0992]

question: where did you take or record? what device? kindly tell us about your device so we can figure out how to help you better. =)

 

[myglamfactory5]

Where did you try to play the pics or video? what apps? what phone?

Through my gallery but it said " file type not supported"