Yesterday, after I rebooted my PC my mouse pointer was gone. I tried to reboot again and this time there was a pointer but I was unable to move it.
I tried other mice/USB ports and they didnt work either. Note that they all recieved power, but nothing else worked.
When I looked in device management, my mouse was shown as a keyboard so i removed the device in order for the setup/drivers to be reinstalled. Unfortunately that didnt work and after a 4th reboot my keyboard stopped working as well. I decided to move my HDD to a second PC since I was pretty sure some corrupt file was causing the issue, and to no surprise, when I booted that device off the original HDD, keyboards/mice didnt work on the second PC
At this point I was certain it was the HDD. So I decided to boot windows from a working drive, so I can format the faulty one. But while I was backing up my files (always running the system on the working drive), my mouse stopped working. So in fear of the problem being caused by a virus which speead to the good drive, I disconnected everything and booted the 2nd PC in Selective Mode to run a virus scan with Norton, which has so far found nothing wrong.
My question is, are there any known viruses that could cause my peripherals to not work and if so, what can I do? Could something else non-virus related cause this to both PCs? I have reached the limit of my... limited PC knowledge and most of the solutions I found online were driver related and didnt work for me, so any advice would be appreciated.
Thanks in advance!
I tried other mice/USB ports and they didnt work either. Note that they all recieved power, but nothing else worked.
When I looked in device management, my mouse was shown as a keyboard so i removed the device in order for the setup/drivers to be reinstalled. Unfortunately that didnt work and after a 4th reboot my keyboard stopped working as well. I decided to move my HDD to a second PC since I was pretty sure some corrupt file was causing the issue, and to no surprise, when I booted that device off the original HDD, keyboards/mice didnt work on the second PC
At this point I was certain it was the HDD. So I decided to boot windows from a working drive, so I can format the faulty one. But while I was backing up my files (always running the system on the working drive), my mouse stopped working. So in fear of the problem being caused by a virus which speead to the good drive, I disconnected everything and booted the 2nd PC in Selective Mode to run a virus scan with Norton, which has so far found nothing wrong.
My question is, are there any known viruses that could cause my peripherals to not work and if so, what can I do? Could something else non-virus related cause this to both PCs? I have reached the limit of my... limited PC knowledge and most of the solutions I found online were driver related and didnt work for me, so any advice would be appreciated.
Thanks in advance!