when i power my phone on it tells me to reset the phone again

[brayanochieng3355]

my phone always write that if i want to resume using my phone, i need to perform a factory reset. every time i reset it and powers it on, it brings the same writtings again

 

[webworkings]

What message are you getting if you try to reset the device and how exactly are you trying to reset it?

 

[COLGeek]

MERGED QUESTION
Question from brayanochieng3355 : "resetting my phone"

my phone always write that if i want to resume using my phone, i need to perform a factory reset. every time i reset it and powers it on, it brings the same writings again.