whenever i try to click on my file icon my computer shuts down and restarts. why cant i open the folders and how can i fix t

needshelpplease

Estimable
Apr 23, 2015
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0
4,510
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i have a toshiba laptop with a core i5 and whenever i go to open the files, my computer will restart. it been doing this for about a week and the laptop is less than a year old. please help me
 

shivababbli

Estimable
Apr 16, 2015
103
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4,660
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try scanning for virus, if you cant click on that too then create a kaspersky rescue disc and boot and scan

or else try to do a system restore for around 10 days ago, may be you or someone else might have changed the default program settings
 
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