whenever i try to click on my file icon my computer shuts down and restarts. why cant i open the folders and how can i fix t

needshelpplease

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Apr 23, 2015
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i have a toshiba laptop with a core i5 and whenever i go to open the files, my computer will restart. it been doing this for about a week and the laptop is less than a year old. please help me
 
Solution
try scanning for virus, if you cant click on that too then create a kaspersky rescue disc and boot and scan

or else try to do a system restore for around 10 days ago, may be you or someone else might have changed the default program settings
try scanning for virus, if you cant click on that too then create a kaspersky rescue disc and boot and scan

or else try to do a system restore for around 10 days ago, may be you or someone else might have changed the default program settings
 
Solution