Why can't I transfer from onedrive to a new folder in my computer. I have documents I want to save and since HP is no longer s

[Ann_trouble]

I need help so I can transfer files off of One Drive since HP is no longer going to support One Drive after Oct. Please give me some advice as to how I can either download this onto a flash drive or onto a DVD. Please help or give me some suggestions as to what I can do. I have Windows 10.

 

[Deleted member 904905]

HP is not discontinuing OneDrive support, they are discontinuing the HP Connected Drive Service:

http://support.hp.com/us-en/product/HP-Connected-Drive/5401260/model/5401261/document/c04765010/
http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and-Technologies/HP-Connected-Drive-ending-What-s-that-mean-for-Onedrive/td-p/5212630

OneDrive is a Microsoft, not HP product.

 

[Ann_trouble]

Thanks, I will get with HP and make sure I will not lose all my information and files.