Solved! why does only the sound work and not my mic when i plug in my headphones to my laptop?

[fmjkbi]

I use headphones with a mic built into them and when I plug them into my laptop the sound works fine but it continues to use my laptops default microphone. I went on control panel and I went on the sound option but the microphone is not there so i'm assuming it doesn't read it.

 

[helpstar]

Which laptop is it? Does it have an additional mic in port?

 

[fmjkbi]

it has only one port and the model of the laptop is Acer Aspire E 15 E5-575-33B

 

[helpstar]

try pushing the plug a bit deeper inside the port

Does the headphone have two jacks?

 

[Pentovillianking]

I use headphones with a mic built into them and when I plug them into my laptop the sound works fine but it continues to use my laptops default microphone. I went on control panel and I went on the sound option but the microphone is not there so i'm assuming it doesn't read it.

I had the same issue, this , this might help. Go to privacy settings and go to microphone tab and allow apps access to your microphone.

 

[Ray_The_God0]

The problem might be when you only plug in the headphone jack and not the microphone, try using a adapter like this The product. If you don't have it try buying one from amazon search up mic and headphone adapter. Sorry for the late reply.