why isn't my acer laptop aspire R11 charging

Status
Not open for further replies.

lameesloom

Prominent
Dec 7, 2017
2
0
510
0
hi
i have been charging my laptop (aspire R11) for 4 days but still no sign of what is wrong.
although the charger is good and is working perfectly there is an orange light appearing from the battery button. sometimes it turns blue then back to orange again.all of my important files was in that laptop, so what should i do?
 

Lutfij

Splendid
Moderator
Can you power up the laptop while connected off the power brick? If so then that's a opportunity to back up your critical data. Since the laptop's battery is encased int eh chassis, you're going to have to contact tech support and ask them to retrieve the data on it if the entire laptop is going to be RMA'd. If the laptop battery is all that needs replacing then you can instruct them to leave the HDD alone.
 

lameesloom

Prominent
Dec 7, 2017
2
0
510
0
The laptop’s orange light disappears whenever the laptop is not charging and appears when the laptop is charging .i have tried opening it several times but it still doesn’t work
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
dietherdeyv Laptop Tech Support 0
ruslruslrusl1 Laptop Tech Support 3
G Laptop Tech Support 1
C Laptop Tech Support 3
W Laptop Tech Support 1
A Laptop Tech Support 5
I Laptop Tech Support 1
F Laptop Tech Support 1
L Laptop Tech Support 1
R Laptop Tech Support 3
P Laptop Tech Support 1
G Laptop Tech Support 1
A Laptop Tech Support 2
C Laptop Tech Support 2
T Laptop Tech Support 1
D Laptop Tech Support 1
B Laptop Tech Support 12
S Laptop Tech Support 1
S Laptop Tech Support 1
3 Laptop Tech Support 1
Similar threads
Question Aspire E14 - Laptop charging stuck at 86%
How To SOLUTION - Laptop Plugged In, Not Charging in Windows 7/8/10
My Acer Aspire E 15 E5-573-31G2 is not working in battery power..my laptop turns on only when i charge it.whenever it is disco
acer laptop aspire e15 w/ built in battery stuck at 10% while charging.
My laptop acer aspire 5630 is not turning on it shows that it charges and when you press the on button it does the click sound
ACER ASPIRE V 15 Nitro gaming laptop screen tearing in games when charging
Acer Aspire Laptop won't turn on or charge
Acer Aspire E 14 my laptop don't charge anymore
On my acre aspire laptop it won't charge and on the screen it displays critical low battery
how to fix battery charging on acer aspire v3 571
how much time does it take to charge the Aspire ES 51 series of Acer laptops
Acer Aspire V5-561P-6869 not charging battery. Can I use the adapter to charge the battery outside the laptop?
My Acer Aspire One's orange charger light won't light up/won't charge
my acer aspire f 15 laptop charging light wont come on and it doesnt charge
My Acer ES1-531-P8NJ laptop is plugged in but not actually charging! HELP!
Acer Aspire 5738Z beeping randomly while charging.
My Acer Aspire E 15 Laptop non-removable battery wont charge anymore. It tells me that it is plugged in but not charging. Do I
acer aspire laptop charge light won't come on
my power or charge lights on my acer aspire 5735-4624 laptop won't work, what can i do?
acer aspire laptop battery does not hold charge long

ASK THE COMMUNITY