Hi, I had just gotten a brand new Blu Vivo XL4 smartphone but neither the wifi or phone service works with it.
With the wifi it says connected and is at full strength, but there is no internet, with the error from Chrome "DNS_PROBE_FINISHED_NO_INTERNET". The sim card seems to work fine with the phone and shows that the phone is getting reception, but no matter what I can't make phone calls getting "Mobile network not available" - either that, or I just immediately get "call ended, hanging up".
I have Xfinity for wifi and Verizon as my phone service. Other devices including my old phone work flawlessly with these services. Any help is greatly appreciated, ripping my hairs over this.
With the wifi it says connected and is at full strength, but there is no internet, with the error from Chrome "DNS_PROBE_FINISHED_NO_INTERNET". The sim card seems to work fine with the phone and shows that the phone is getting reception, but no matter what I can't make phone calls getting "Mobile network not available" - either that, or I just immediately get "call ended, hanging up".
I have Xfinity for wifi and Verizon as my phone service. Other devices including my old phone work flawlessly with these services. Any help is greatly appreciated, ripping my hairs over this.
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