Win 8.1 Documents won't open ??

[poseidon13]

Hello,

2 days ago I could easily open any documents example: My Computer, My Pictures, My Documents etc but since then I can't open them at all.

I double click on a file and it "open's" and stay's hidden but I can see it's open in the taskbars on the botton of the screen where START button is.

If I logging, let's say, facebook and I want to upload new pictures from my computer I can surf in every Documents to find the picture I want to upload. I can click on Documents, my computer and alot more.

 

[Prostar Computer]

Do you have the same problem in Safe Mode?

 

[poseidon13]

it works in Safe mode <3.

Does it mean I have to reinstall my Windows 8.1? 🙁

 

[Prostar Computer]

it works in Safe mode <3.

Does it mean I have to reinstall my Windows 8.1? 🙁

Possibly. 🙁 You may have malware (one or more viruses) causing your problem. You can run an anti-malware program and see whether that fixes the problem or not. If so: great! If not, Windows may be corrupted, at which point you may need to reinstall it.

Try Malwarebytes, fully updated. Run a full/complete scan in Safe Mode.

 

[Tillo02]

i have the same problem pls help