I have a Dell inspirion laptop that is used for church service. Half way through it will freeze and it has to be rebooted to move past. Once it restarts it goes to a check disk initialization and then goes no farther. I have ran diagnostics and system hardware is fine. In event viewer at the time of issue and the only error I can find is the DistributedCOM error id 10016. Any Idea to a solution would be appreciated.