I have Windows 10 Home. Last night as I was on the Internet (no Office apps were in use), the screen flickered as if to reset itself. I now have the following problems:
o All MS Office icons have disappeared from my Startup screen.
o I cannot access any MS Office apps (Word, Excel, Explorer, etal).
o File Explorer does not operate.
o The Search dialog box has just disappeared from the screen.
o Before the Search dialog box disappeared, I was able to search by Folder, but no files could be discovered anywhere.
o "Windows + X" keystrokes are non-responsive.
o Recycle Bin icon is non-responsive.
o I can reach the Internet via Mozilla Firefox, but am unable to open more than one window or screen.
Attempted solutions:
o I ran sfc/scannow but the report showed no integrity violations.
o I was able to access Control Panel and verified that my font setting is standard 100% and my toolbar is set to 9.
o I shut down overnight and rebooted this morning, with no improvement.
I have used Windows 10 for several months and never had a problem - until now.
Ideas?
o All MS Office icons have disappeared from my Startup screen.
o I cannot access any MS Office apps (Word, Excel, Explorer, etal).
o File Explorer does not operate.
o The Search dialog box has just disappeared from the screen.
o Before the Search dialog box disappeared, I was able to search by Folder, but no files could be discovered anywhere.
o "Windows + X" keystrokes are non-responsive.
o Recycle Bin icon is non-responsive.
o I can reach the Internet via Mozilla Firefox, but am unable to open more than one window or screen.
Attempted solutions:
o I ran sfc/scannow but the report showed no integrity violations.
o I was able to access Control Panel and verified that my font setting is standard 100% and my toolbar is set to 9.
o I shut down overnight and rebooted this morning, with no improvement.
I have used Windows 10 for several months and never had a problem - until now.
Ideas?