Question Windows 10 will not accept my password after upgrade

[zillah]

Dear folk

Today I updated my laptop core i5 with windows 10 pro 64 bit and I ended up windows complaining about the password is wrong and defiantly it is the right password

I tried the link below

[2022 Updated] Windows 10 Will Not Accept My Password, How to Fix?

Unable to log into your computer since Windows won't accept your password. Read this article, you will learn 8 methods to solve the problem.

passper.imyfone.com

But I failed to make it work then I used Hiren USB to reset password but I ended up with those screens

partition C is locked ?

NTPWEdit showing no user to reset password ?

https://imgur.com/a/ciEsTuk

View: https/imgur.com/a/ciEsTuk


Thx

 

[rgd1101]

upgrade from what?
exact model of this laptop?

 

[AlHuneke]

This forum can not provide any assistance regarding password recovery. I can tell you what you are trying will not work.

What did you upgrade from? Is the Windows copy you had a "legal" copy and is the update from Microsoft? If not, we can't help you.

A sure fix is to go to another machine and run the MS media creation tool:
https://www.microsoft.com/en-us/software-download/windows10
Boot from the media you create and do a "Clean" install. This will wipe everything off your hard drive (all your data and programs) but will return you access to Windows assuming you have a license.

Let me know how things go.