WINDOWS 7 PRO Clean Install Can't Load OFFICE 2010

[bassman1955]

I installed Windows 7 Pro on new hard drive. I am trying to load Office 2010 but it keeps stalling. I have tried turning off compatability mode, loading in safe mode, I have even ran Fixit and nothing works. What am I doing wrong?

 

[saint19]

Hi and welcome to Tom's forum.

What happen exactly? Office install successfully but no load any application?

 

[doownek1]

Are you loading form a disk? A usb drive? Or, are you downloading and installing form the Web?

 

[bassman1955]

Hi and welcome to Tom's forum.

What happen exactly? Office install successfully but no load any application?

It gets past entering the product key then installs to about 50% and just stalls.

 

[bassman1955]

Are you loading form a disk? A usb drive? Or, are you downloading and installing form the Web?

Down loaded from Microsoft.

 

[pedrochin]

There's a known installation issue with Office 2010...here's the MS fix:
https://support.microsoft.com/en-us/kb/2445957

 

[bassman1955]

There's a known installation issue with Office 2010...here's the MS fix:
https://support.microsoft.com/en-us/kb/2445957

Thanks, I will try that one when I get home tonight.

 

[bassman1955]

There's a known installation issue with Office 2010...here's the MS fix:
https://support.microsoft.com/en-us/kb/2445957

This didn't work. Now I am getting a setup error. Set up is unable to proceed due to the following error(s):
To install and use this product, you must be running one of the following operating systems:
x86 platform
- windows 7
- Windows Vista SP1
- Windows XP SP3
- Windows Server 2008

x64 platform
- Windows 7
- Windows Vista SP1
- Windows Server 2008

Correct the issue(s) listed above and re-run setup.

 

[bassman1955]

Just wanted to say thanks to all who tried to help. I solved the issue. I had Office 2003 on disc, I installed it, and then done an upgrade of Office 2010 and it worked, no issues other than being slow . Don't know how or why it just did. Thanks again.