WIndows 8.1 to 10 encrypted drive.

[roanbuysse]

My Notebook: HP ZBOOK 15" WIndows 8.1 64 bit

Last week I decided to try and update my pc to WIndows 10, but because my drive is encrypted I first decided to try and decrypt it.

So, I opened HP Client Security but nothing happens (I only see the loading circle for 2 secs and than nothing).

The first thing I tried was to remove client security but I can't do it because, I first need to remove the other programs. And I can't remove hp drive encryption because my drive is encrypted.

After some testing I noticed that the program launches if I disable the DigitalPersona-Verifcation service but if you do this you can't sign in because DPFPAPi isn't initialized.

So if anybody would just know a solution to decrypt my drive it would be appreciated.

 

[Laptop_Nerd]

Hi,

After reading thru most of support forums from HP support site most had to replace the actual SSD's or the motherboard because they can't decrypt the SSD even most of the HP support representative.

Here's the support site where I got this solution from.
http/h30434.www3.hp.com/t5/Notebook-Hardware/Disabling-HP-Drive-Encryption-on-ZBook-14-after-forced/td-p/5052810