N Noah105 Estimable Aug 17, 2014 1 0 4,510 Aug 17, 2014 #1 Well I turn on my laptop gateway ne56r31u and gateway comes up then it just a black screen and I can move my mouse curser around ps it's on windows 8.1 please help
Well I turn on my laptop gateway ne56r31u and gateway comes up then it just a black screen and I can move my mouse curser around ps it's on windows 8.1 please help
Gbz Goldenboyz Estimable Apr 15, 2014 25 0 4,610 Aug 17, 2014 #2 press this ctrl+alt+del key and if a windows appears press task manager if it works inforfm here Upvote 0 Downvote
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