laptop - Samsung series 9 9003xa-a03
So one day my laptop’s wireless just stopped for some reason. It can’t even scan for routers. When I troubleshoot the problem it says that i need to turn on the wireless capability, but it is on. It is shining blue, but if I try to turn off the wireless, it stays lit. I can turn off the wireless by manually going to the control center and turning it off, but the button on the keyboard will stay lit. Other wireless products can still connect in my house.
What I had done so far
- Checked the adapter settings>LAN>properties>internet protocol 4 and made sure it is set to automatic connection
-Went to cmd as admin, and input "netsh winsock reset”
-safe mode, safe mode with networking
-Thinking it was a virus or something I reset my laptop.
So one day my laptop’s wireless just stopped for some reason. It can’t even scan for routers. When I troubleshoot the problem it says that i need to turn on the wireless capability, but it is on. It is shining blue, but if I try to turn off the wireless, it stays lit. I can turn off the wireless by manually going to the control center and turning it off, but the button on the keyboard will stay lit. Other wireless products can still connect in my house.
What I had done so far
- Checked the adapter settings>LAN>properties>internet protocol 4 and made sure it is set to automatic connection
-Went to cmd as admin, and input "netsh winsock reset”
-safe mode, safe mode with networking
-Thinking it was a virus or something I reset my laptop.