XPS 15 Ticking Noise while Charging


Sep 18, 2016

I recently purchased(2 weeks ago) an XPS 15 9570 i7-8750H 1080p laptop and it has been nearly perfectly except one thing. While charging, and you put your ear near the laptop, it makes a clicking(or tick-tock) sound that occurs at a constant rhythm around 85% of the time when you plug it in. It seems to go away after about 10 minutes of charging(when CPU is at idle)but comes back once in awhile or if I open hardware monitor. I also get a bit of sound that sounds like a hard drive reading/writing sound but theres only a m.2 ssd in there. I'm just wondering if there's anything to be concerned about or if I should contact dell about it. I tried getting an audio recording of it, but none of my microphones can pick it up.

If you are concerned about it, return the laptop and have them give you a different one. You just got it, so that shouldn't be a problem.

Should they, for some odd reason, not wish to, then contact the manufacturer about the issue.