0x00000024 (0x00190203, 0x862E9250, 0xc0000102, 0x00000000)

[lynnearice16]

that's what the blue screen of death says

 

[webworkings]

This stop code usually indicates the NTFS file system driver encountered a problem it could not handle. This is almost always caused by one of 3 things...

1. Corrupt data on the disk/hard drive.
2. Corrup data in the memory.
3. The system is running out of memory.

Try the following to see if you can get past it...

1. Remove all external peripherals. Printers, monitors, mice, keyboard, etc., if any are connected. Then restart the laptop.

3. Try to boot the laptop in "Safe Mode" and/or "Safe Mode with Networking" and see if it will start up then.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.

Once you have gotten the computer to run, (in or out of safe mode), then it is time to run some checks of the hard drive and the memory to see where the problem(s) are coming from.