3.5mm laptop audio jack not working on windows.

[theTechie]

Laptop: Dell Vostro 3500

I'm having 2 O.S. installed viz. windows 7 and linux mint 17.1. The 3.5mm audio jack is working fine with linux mint but not with windows (which it did a few days ago). Normal audio output through laptop speakers are okay though. I tried re-installing the audio drivers on windows but it didn't work. What are my options?

 

[theTechie]

[SOLVED] I have solved the issue by following a sequence of windows user folder renaming, re-configuring IDT and rebooting system several times.

 

[Viorel87]

[SOLVED] I have solved the issue by following a sequence of windows user folder renaming, re-configuring IDT and rebooting system several times.

Can you please explain it in detail cause I have the same problem.